REPAIRS AND RESIZING
Yanko Jewelers will only accept repair and resizing requests presented in person at our showroom unless a pre-determined arrangement between Yanko Jewelers and the customer has been made. Repair or resizing work requires a minimum 50% deposit, with the balance paid in full upon completion of the work. Not all merchandise can be resized, and Yanko Jewelers reserves the right to refuse a resizing request when resizing will cause damage to the merchandise. Yanko Jewelers shall not be held responsible for:
• Identification or condition of jewelry at time of Yanko Jewelers receipt
• Altered, treated or enhanced diamonds and colored gemstones
• Miss-marked or unmarked metals
• Worn, fragile or damaged items
• Items left more than 60 days past their completed date
Items submitted to Yanko Jewelers are for repair and/or resizing only and Yanko Jewelers will not act as an insurer of the items listed. Responsibility for loss, theft or damage is accepted by Yanko Jewelers only when resulting from Yanko Jewelers’ negligence. Any loss or damage due to Yanko Jewelers’s negligence will be limited to the cost to repair or replace the item(s) and will not exceed the value declared. Should no value be listed, it will assumed that the value is less than $100.00.
LAYAWAYS
Certain in-stock items purchased in person at Yanko Jewelers’s showroom may be eligible for layaway. A completed Yanko Jewelers Layaway Agreement is required for all layaway purchases.
SPECIAL ORDERS AND CUSTOM-MADE ORDERS
Special orders and custom-made orders are not returnable and no refund or exchange can be made. All special orders require a 50% nonrefundable deposit. A special order constitutes any jewelry, gemstone or watch item ordered or altered at the client’s request. Custom-made orders involve metal, gems and labor furnished by Yanko Jewelers for a specific client. As such, all custom-made jewelry is nonrefundable and requires a 50% nonrefundable deposit before work begins. Every effort is made by Yanko Jewelers to accurately manufacture or produce the item(s) so ordered. Full payment upon receipt of custom work will denote the client’s complete satisfaction. Minor adjustments to special and custom orders, such as ring sizing or texturing, may be made by Yanko Jewelers to accommodate the wearer at a fee depending on the extent of the work.
EXCHANGES
Yanko Jewelers wants you to be happy with your purchase. We will gladly accept merchandise for exchange, within 30 days from the original purchase date. Any item that shows wear, use, or has been modified is not eligible for exchange. Sale items, special orders, completed layaways, modified and/or custom pieces, are not returnable or exchangeable. Gift certificates are not redeemable for cash.
PRODUCT COLORS
Yanko Jewelers has made every effort possible to ensure merchandise colors are displayed as accurately as possible. Yanko Jewelers cannot guarantee your computer’s monitor or mobile device will accurately display the true colors of an item.
GEMSTONE ENHANCEMENT
Natural gemstones are processed from the time they are extracted from the earth by one or more traditionally accepted jewelry industry practices. Any gems listed on this sales slip may have been subjected to a stable and possibly undetectable enhancement process. If your gem requires special care or attention, Yanko Jewelers will see that you receive all the necessary information to help make your ownership experience a pleasant and satisfying one.
SALES TAX
Under the sales and use tax laws, tax applies to all retail sales of merchandise and other tangible personal property. If merchandise is for resale, a valid resale certificate must be provided by the customer and the customer will be liable for the resale states’ sales tax on the item(s) purchased. It is a serious offense not to comply with all sales and use tax laws. If merchandise is shipped for out-of-state use, and Florida sales tax is not charged, the customer may be liable for the applicable sales tax in the state in which he or she is domiciled. In the event of an audit, Yanko Jewelers will comply with all state and federal requests for information.